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Social Impact Evaluation in the Arts

What if we had better ways to calculate the social impact that the arts contribute to local communities?  

Artist Painting a Mural

Photo: Brooklyn Marok

About the Social Impact Evaluation in the Arts Action Lab In 2024, Arts Ottawa embarked on a collaborative research project with Third Angle, funded by the Ottawa Community Foundation. This project explored the value and feasibility of a regional Arts Impact Calculator: a tool that helps Ottawa arts organizations measure and communicate their social and economic impact.  


Together, Arts Ottawa and Stephanie Nadeau from Third Angle identified gaps and opportunities to strengthen local capacity and better communicate the social impact of the creative sectors. Stephanie and Third Angle then synthesized the findings into the Impact Calculator Feasibility Study.    



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Why Social Impact Evaluation?

We know the arts contribute to vibrant, healthy community and a thriving local economy. According to the Ontario Arts Council, Eastern Ontario’s Arts and Culture sector generates $2.7 billion in GDP. Yet still, current tools for measuring social impact lack consistency and accessibility across the sector. 

Why Measure Impact? 

  • Show the value of arts to partners and the community. 

  • Attract investment and build support. 

  • Advocate for funding and policy change. 


Through this Action lab, Arts Ottawa aims to address how we can use and build upon the Impact Calculator to capture the individual and collective impact of arts activities in Ottawa.  

 

Meet our Action Lab Advisors

These advisors will support the Action Lab as mentors to contribute expertise, findings, and resources from their work in research, evaluation, or practical tools.  

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Robin Sokoloski  From Mass Culture

Robin Sokoloski (she/her) is a dedicated arts and culture professional based in Tkaronto/Toronto with over two decades of experience in the field. Currently serving as the Director of Research and Programming at Mass Culture, she collaborates with academics, funders, and arts practitioners to mobilize the creation, amplification, and community-informed research that supports the arts sector’s growth and sustainability. 


At Mass Culture, Robin has spent the last three years project managing Research in Residence: Arts’ Civic Impact, a national research initiative that led to the development of three qualitative arts impact frameworks. These tools help arts organizations better understand their civic impact through qualitative indicators. She also leads Mass Culture’s Evaluative Thinking Initiative, which supports a culture of reflection and continuous learning across the arts sector, and stewards the DNA: Data Narratives for the Arts program, which integrates data practices into the daily work of arts organizations through training, tools, and collaborative learning. 


Robin currently serves on the Board of the Toronto Arts Council and as a member of Toronto Metropolitan University’s Centre for Free Expression’s Steering Committee. She has recently taught a course on Art Policy, Equity, and Activism for Centennial College’s Arts Management program, and developed and taught a course on Cultural Entrepreneurship for MacEwan University’s Arts and Cultural Management program. 


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Shanice Bernicky  From Mass Culture

Shanice Bernicky (she/her, elle) is a media maker and PhD student at Carleton University’s School of Journalism & Communication. She completed a Master’s research-creation thesis in Media Studies at Concordia University, as a non-linear documentary exploring themes of domestic violence, heritage, and multi-racial identity from the axis point of natural Black hair. As a freelance video editor, she has worked on a myriad of projects on rich topics such as Indigenous laws and practices outside the settler-Canadian legal framework, feminist commentary on science and technology studies, and environmental issues connecting the East and the West. At Carleton, Shanice researches equity practices in the settler-Canadian public arts institutions with the continued support of Mass Culture. When she’s not working, she can be found knitting or with her hands in earth. 


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Natasha Qureshi  From Sympl Solutions

Natasha Qureshi is the Founder and Principal of Sympl Solutions, a Toronto-based consultancy that bridges strategy, finance, and data for the arts and nonprofit sectors. She is also the Co-Creator of ArtMetrica, a platform helping arts and culture organizations measure and communicate their impact through intuitive dashboards and shared data frameworks. A Fulbright Scholar with a background in Computer Science and an MBA from Cornell University, Natasha combines technical and strategic expertise to help the arts and culture sector tell its stories through data, strengthen its value to communities, and shape a more sustainable and equitable creative ecosystem. 


 


Action Lab Goals and Outcomes

The Action Lab will strengthen conversations, shape practical outcomes, and build approaches that benefit the entire arts community. 


We aim to:  

  • Develop skills to process, articulate, and report qualitative and quantitative data   

  • Build confidence in tracking and implementing impact indicators   

  • Address roadblocks like HR capacity or skill gaps in evaluation   

  • Leverage impact-evaluation skills for fundraising and advocacy   

  • Engage with national and regional networks, aligning work with other impact-indexes, like the United Nation’s 16 Sustainable Development Goals




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